FAQ 
Answers to your questions

  • It is not possible to purchase our vehicles from the factory. For vehicle orders, please contact an ERIBA dealer. You can find a local dealer here:

    » To dealer search

  • Our factory does not have its own showroom. You can get an overview of our models by visiting the showrooms of our ERIBA dealers. You can find a local dealer here:

    » To dealer search

  • Please contact an ERIBA dealer directly to enquire about a particular vehicle. You can find a local dealer here:

    » To dealer search

  • For spare parts orders, please contact your local ERIBA dealer directly. You can find a local dealer here:

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  • Should a situation arise in which you need assistance while on the road, we have compiled a list of the most important telephone numbers for you. This list is available for download on our website.

    » Download PDF (in german language)

  • In general, your dealer is the first point of contact. If they are unable to help you, please contact our technical support team.

    You can reach us from Monday to Thursday from 8 am to 12 pm and from 1 pm to 4 pm, and on Friday from 8 am to 12 pm on the following telephone number: +49 7524 999 360.

  • For our current delivery times, please contact an ERIBA dealer directly. It is also possible that your dream vehicle is available immediately. You can find a local dealer here:

    » To dealer search

  • Please contact your dealer directly with requests of this kind. They will then either contact us on your behalf or come up with their own solution.

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  • Please understand that we cannot share technical drawings with customers. Please contact your dealer to discuss this. They will certainly be able to find a solution.

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  • Your dealer will be happy to answer these questions. We inform our dealers ahead of time about planned and confirmed changes to our vehicles.

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  • With a category B driving licence, car/caravan combinations up to a maximum total weight of 3,500 kg are permissible.

  • With a category B driving licence, car/caravan combinations up to a maximum total weight of 3,500 kg are permissible.

    With a category B96 driving licence, car/caravan combinations up to a maximum total weight of 4,250 kg are permissible. To obtain a B96 driving licence, no examination is required; however, a course consisting of both a theoretical and a practical part must be completed at an accredited driving school.

    With a BE driving licencewhich requires the successful completion of a practical driving test, car/caravan combinations up to a maximum total weight of 7,000 kg are permissible. The gross vehicle weight of neither the towing vehicle nor the caravan may exceed 3,500 kg.

    For more information on the respective driving licence classes and how to obtain them, please contact your local driving school.

  • You can find information about this in the following PDF: Traffic Regulations and Speed Limits for Hitched Vehicles in Europe (ADAC) (in german language)